Returns & Exchanges
At Liberty Puzzles, we want you to be completely satisfied with your purchase. If your new fashion items do not meet your expectations, you may return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unworn items with original tags attached into their original packaging to ensure they remain protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.